Refund Policy
Last Updated: May 2026
At LifeVacc, customer satisfaction is our top priority. We want you to love your premium leather wallet, laptop bag, or accessory. If you are not fully satisfied with your purchase, please review our refund policy below.
Returns
You may request a return within 30 days of receiving your order.
To initiate a return, please contact us at:
📧 support@lifevacc.com
Return conditions:
- Product must be unused and in original condition.
- Product must be returned in its original packaging.
- Proof of purchase is required.
Non-Returnable Items
The following items are not eligible for return:
- Sale or discounted items
- Gift cards
- Personalized/customized products
- Products damaged due to misuse or improper handling
Refund Process
Once your returned item is received and inspected:
- Your refund will be processed to your original payment method.
- Refunds typically appear within 7–10 business days, depending on your bank or card provider.
Exchange Policy
If you receive a damaged or defective item, we will gladly replace it free of charge.
Contact us within 7 days of delivery with photos of the issue.
Return Shipping
- Customers are responsible for return shipping costs unless the item received was defective, damaged, or incorrect.
- If approved, return instructions will be sent via email.
Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, or incorrect:
- Notify us within 7 days
- Send clear photos of the item and packaging
We will offer:
- Free replacement, or
- Full refund
Order Cancellation
Orders may be cancelled within 24 hours of purchase for a full refund if they have not yet shipped.
Contact Us
For return or refund assistance, contact:
LifeVacc
📧 Email: support@lifevacc.com
🌐 Website: www.lifevacc.com